7 Skills required from retail associates – Jobsmama India

 


Empathy –

An empathic employee in the retail is one who can understand customers’ requirements from their perspective. By being empathic, you can listen to your customers clearly and help them with appropriate solutions.

Communication –

Customer interaction is the primary activity when working in the retail industry. It is just not the language, but also your body language, your gestures, etc. should be pleasing to the customer.

Self-presentation –

Your appearance talks a lot when in the retail sector as it is the first thing that is observed by the customer. Your presentation skills, including your style of dressing matter a lot. A pleasant and sophisticated presentation makes the customers confide with you for your requirements.

Multitask –

When on the floor, the retail associates are expected to work with multiple customers while also taking care of the store maintenance. It is your skill how you prioritize your work and multitask for better output.

Quick learner –

From your very-fast day in retail, you will be loaded with a lot of information and are expected to implement everything immediately. Every retail outlet has its own equipment and technology for maintenance, sales, and procurement activities. There will be a lot many events and celebrations that a retail outlet will host from time to time to attract customers. As an associate, you must be able to learn and mend with the changes immediately.

Handling stress –

Physical and mental stress are common exertions that you must be prepared to deal with. As a retail associate, you will be involved with various activities, and that gives you a lot of physical and mental exertion.

Resilient –

As retail is a tough industry, associates must be efficient in bouncing back on encountering with difficult customers. During sales slumps, you should be able to recover, rejoice, and continue giving your best every day.

Jobsmama.in is a leading job portal in India that hosts many jobs from industries like retail, IT, ITES, banking, hospitality, and more. The portal has jobs in Bangalore and many other cities of India listed from internships to senior-level management. While addressing opportunities specific to the retail sector, Jobsmama.in has recently displayed vacancies from a leading hypermarket chain of stores — Hysupermart. The store has listed jobs for their vacancies like Business Development Intern, Sales Dashboard Analyst, Purchase Order Intern, etc. You can upload your resume on Jobsmama.in and start applying for relevant jobs from the job postings.

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