7 Skills required from retail associates – Jobsmama India
Empathy – An empathic employee in the retail is one who can understand customers’ requirements from their perspective. By being empathic, you can listen to your customers clearly and help them with appropriate solutions. Communication – Customer interaction is the primary activity when working in the retail industry. It is just not the language, but also your body language, your gestures, etc. should be pleasing to the customer. Self-presentation – Your appearance talks a lot when in the retail sector as it is the first thing that is observed by the customer. Your presentation skills, including your style of dressing matter a lot. A pleasant and sophisticated presentation makes the customers confide with you for your requirements. Multitask – When on the floor, the retail associates are expected to work with multiple customers while also taking care of the store maintenance. It is your skill how you prioritize your work and multitask for better output. Quick learner – From your v...